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Pre-Sales Support
If you have not yet purchased a
print4mobile™ license and are seeking pre-sales support then
contact info@gatc.com
for more information and free advice. The support
information on this page is intended for registered
print4mobile™ Developer Partners with a current maintenance
support agreement.
Web-Based Problem
Resolution
GATC
understands that quality support services is crucial
to our customer's success.
The goal of our technical support team is to provide
not only assistance to customers
experiencing technical difficulties but also to
enhance user comfort and ability to make best use of
our software applications.
The Support
Process
Receiving support over the web
from GATC is easy and efficient.
The support process process begins with a support
request entered into the web-based help desk that is
accessible via the "Helpdesk Login" button in the
top right column
of this page. Each request is assigned a unique
identification number that allows you to track your
request all the way to resolution.
You shall be contacted, by phone
or email, at various times during the support
process to acknowledge receipt of your request, to
gather any additional information needed to clarify
the request or allow the problem you are reporting
to be duplicated, to update you on the progress of
work, and finally to inform you of the correction.
Request a Feature
GATC is
continually engaged in improving the quality and
features of its software products. In order to
direct future development work toward the software
product goals that our customers will value the
most, we are always pleased to hear about our
customer's experiences with using our software
products and their ideas on how to make them even
better.
Do you have an idea for a feature
that would help you be more productive with print4mobile™? Do
have a suggestion for changes that may improve
software usability? If yes, please let us know by
sending your request or suggestion via the web-based
help desk or alternatively send us an email to:
info@gatc.com.
We look forward to your feedback.
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If you already
have a user name and password for your Developer
Partner account then you can use it to login below.
If you are not a Registered print4mobile™
Developer Partner and wish to make use of help
desk services and other support benefits, then you should
first register here.
All print4mobile™ Developer
Partners may contact GATC for more product
related information and support.
Shiran Tower Business Center
Luzna 716/2
166 60 Prague 6, Czech Republic
Web:
http://www.gatc.com
Web:
http://www.print4mobile.com
Email:
info@gatc.com
Tel: + 420 - 234 70 10 10
Fax: + 420 - 234 70 10 99
Open normal business hours
between 9AM to 5PM Central European Time.
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Features